For Service Providers

Delivering a reliable Relay Service requires more than connecting a caller with an interpreter. Service providers must manage different communication needs, high call volumes, complex call flows and strict requirements for security, availability and accessibility.

nWise provides a complete Total Conversation platform that brings video, voice and Real-Time Text together in one coordinated service. MMX supports the entire workflow, from accessible end-user applications and intelligent call distribution to professional agent tools, administration, monitoring, statistics and reporting.

The platform can be adapted to your service model and deployed in the cloud or within a controlled local environment. This gives you the flexibility and operational control needed to launch, manage and grow reliable Relay Services for Deaf, DeafBlind and hard-of-hearing users.