For Public Safety (PSAPs)

Emergency communication must work for every caller, including people who are Deaf, DeafBlind, hard of hearing or unable to use voice during an emergency. Yet many PSAP environments are still primarily designed for voice calls.

nWise helps emergency services add Real-Time Text and Total Conversation capabilities to their existing communication environment. Our technology integrates RTT into the live emergency call and supports the complete operational flow, including call handling, transfers, multiparty communication and recording.

This enables PSAPs to improve accessibility, meet evolving regulatory requirements and protect existing investments, without creating a separate communication channel or replacing their established voice infrastructure.